Frequently Asked Questions
Everything you need to know about our premium air-dried beef.
What is the difference between Biltong and Beef Jerky?
While both are dried meat snacks, Biltong is cured with vinegar and air-dried without heat, resulting in a more tender texture and richer nutrient profile compared to the smoky, sugary profile of Jerky.
How should I store my m-eat! Biltong?
Once opened, we recommend consuming your biltong within 3 days. Keep it in a cool, dry place. For long-term storage of unopened bags, a pantry is perfect, but avoid direct sunlight.
Is your beef ethically sourced?
Absolutely. We only use 100% grass-fed, premium beef sourced from sustainable farms that prioritize animal welfare and high-quality grazing standards.
How long does shipping take?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for those who need their protein fix faster.
What is your return policy?
As we sell perishable food items, we cannot accept returns. However, if there is an issue with the quality or damage during transit, please contact us within 14 days for a full refund or replacement.
Is m-eat! Biltong suitable for specific diets?
Yes, our biltong is high-protein, zero-sugar, and gluten-free, making it an ideal snack for Keto, Paleo, and diabetic-friendly diets.